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How to reset your password or recover your account email

Written by Justin

If you have forgotten your password, you can reset it yourself from the IPRoyal login page. If you no longer remember which email address you used to register, our support team can help you find your account.

How to reset your password

2. Click 'Forgot your password?' (1) below social login buttons.

3. Enter the email address linked to your IPRoyal account in the 'Email' (2) field and click 'Send' (3).

4. Go to your inbox, open the password reset email from IPRoyal, and click 'Reset Password' (4).

5. Enter your new password in the 'Password' (5) field, then enter it again in the 'Confirm password' (6) field. Click 'Update password' (7).

6. Click 'Back to login' (8) and log in with your new password.

Note: If the reset link has expired, go back to step two and request a new one. If you don't see the email within a few minutes, check your spam or junk folder. Make sure the email address you entered matches the one you used to register.

If you have two-factor authentication (2FA) enabled, you still need access to your authenticator app to log in after resetting your password. For more details, see how to use 2FA on IPRoyal.

Logging in from a new device or IP

When you log in from a new device or IP address, you'll receive a verification code by email. Copy the code and paste it into the 'Code from email' (1) field. Click 'Verify' (2).

If you don't receive the verification code, click 'Resend' (3). Once you copy the code into the field, click the 'Verify' (2) button.

How to change your password while logged in

If you know your current password and want to change it:

1. Log in to the IPRoyal dashboard.

2. Click your email (1) in the top right corner and select 'Settings' (2).

4. Enter your current password in the 'Current Password' (4) field, your new password in the 'New Password' (5) field, and your new password again in the 'Repeat New Password' (6) field. Click 'Save' (7).

Your password has now been changed.

What to do if you forgot your account email

If you signed up with Google or LinkedIn, click 'Continue with Google' or 'Continue with LinkedIn' on the login page.

If that doesn't work, contact our support team through the live chat or at [email protected]. To help us confirm that the account belongs to you, prepare the following details:

  • Full name - your first and last name

  • Phone number - the phone number registered on the account

  • Latest payment method details - for credit card: last 4 digits + last order details (if available), for crypto: last order hash or deposit amount (if available)

  • Order ID - for your most recent order (if available)

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