When you purchase Mobile Proxies for the first time, the subscription option is active by default.
For Dedicated Mobile Proxies, you can modify your subscription settings.
To turn on the subscription for an active Dedicated Mobile Proxies order:
1. Open your Mobile Proxies (1) dashboard and navigate to the ‘Dedicated proxies’ (2) tab.
2. Scroll down to the ‘Mobile Dedicated Orders’ section and click the active order you need (3).
3. Click the ‘Order details’ (4) tab.
4. Enable the subscription (5) and click ‘Edit’ (6) to configure your plan.
5. Select your preferred plan duration (7) and click ‘Save’ (8). Choose the payment method (9) and click Save (10) to confirm the subscription.
You can also manually extend an order by clicking the ‘Extend now’ option in the ‘Mobile Dedicated Orders’ section.
Note: You can only extend orders that are still active. Once order status becomes Expired, it cannot be extended or renewed.
For Rotating Mobile Proxies, you can modify your subscription settings by clicking the ‘Manage Subscription’ button in the dashboard.
Changing your payment card before renewal
Timing matters when you change your saved payment card or select a different one for automatic renewal. Change your card at least one hour before your subscription or order expires, and the system will use the new card for the renewal.
If you update your card less than an hour before expiration, the renewal will still use your previously selected card.
Note: If your previously selected card is expired or no longer valid, the renewal can fail, and your order may not extend automatically. Update your payment details as early as possible if you know your saved card is no longer active.