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What is your refund policy?

Justin avatar
Written by Justin
Updated over 7 months ago

Once you purchase proxies and make your first payment to IPRoyal, you agree to take responsibility for any charges made following your service plan. For this reason, we don’t offer refunds for any payments submitted.

In case you can’t connect to our proxies, run into issues you can’t solve with the help of our support team within 24 hours, or we can’t deliver the service for you anymore, you’re entitled to a refund. No other exceptions are made.

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